Repairly

Repairly operated as an on-demand platform for technology repair services, designed to connect consumers with local engineers for fixing electronic gadgets. The company was founded in 2015 by Fraser Williams and Thomas Young, who were students at Lancaster University at the time. The founders aimed to address the slow pace of traditional repair services in a technologically reliant society.

The business model centered on an online marketplace where customers could post their needs for repairing items like phones, tablets, and laptops. The platform facilitated the connection with local technicians, collection of the device, repair, and its return on the same day, with a claimed average turnaround time of just over two hours. Revenue was generated from these repair transactions. The company primarily served consumers in London.

A significant milestone for Repairly was its participation in the Virgin Media Techstars accelerator program in 2015, which provided mentorship and initial funding. This was followed by a Seed funding round in early 2017, securing £265,000 from investors including Virgin Media, Techstars, and several angel investors. This capital was intended to fuel the expansion of its services across London. Despite its early traction and funding, the company ceased operations, with public records indicating it entered liquidation in May 2018.

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