REACH Health, Inc.

REACH Health, Inc. established itself as a significant player in the telemedicine software sector, originating from pioneering work on one of the first telemedicine systems for remote stroke consultation. The company was commercialized to expand upon a system initially developed at the Medical College of Georgia at Augusta University. Its primary mission was to overcome geographical and resource barriers in healthcare delivery. In April 2018, REACH Health was acquired by InTouch Health, a strategic move aimed at consolidating a fragmented telehealth market and creating a single, comprehensive platform for healthcare systems. This acquisition was part of a larger trend of consolidation in the telehealth industry.

The company's core business revolves around providing an enterprise-wide software platform for telehealth, serving hospitals and health systems. REACH Health's business model is centered on offering a configurable software solution that enables healthcare providers to deliver virtual care across numerous medical specialties. Revenue was generated through this enterprise software, which helps healthcare organizations efficiently leverage specialist physicians and strengthen referral networks.

The flagship product was the REACH 5.0 platform, a highly adaptable system that facilitates collaboration between bedside clinicians and remote specialists. Its key features included shared clinical workflows, real-time audio/video capabilities, and the integration of patient data and medical imaging. A distinguishing characteristic of the platform was its use of patent-pending "clinical widgets," which are configurable applications that allow physicians to tailor consultations with specialty-specific exams, scales, and data. This architecture enabled the creation of diverse service lines, such as pediatrics, from a single platform. The system was designed to recreate the bedside experience, streamline consultations, and eliminate the need for dual documentation by integrating with Electronic Health Records (EHR).

Keywords: telemedicine software, telehealth platform, virtual care, remote consultation, healthcare technology, clinical workflow automation, EMR integration, remote diagnostics, stroke care, specialty medicine, digital health, provider-to-provider telemedicine, hospital software, healthcare IT, clinical data management, virtual health, collaborative care, patient data integration, remote patient monitoring, medical imaging software