Radix Health

Radix Health was established in 2015 by co-founders Dr. Arun Mohan and Anup Lakare, positioning itself as a technology firm focused on enhancing patient access to healthcare. On August 5, 2021, the company announced its merger with Relatient, a SaaS-based patient engagement platform. The merger was part of a larger strategy that included a growth equity investment of over $100 million for Relatient from Brighton Park Capital. This strategic move integrated Radix Health's enterprise-grade patient access tools into Relatient's existing platform.

Dr. Arun Mohan, a physician and entrepreneur, brought significant experience to Radix Health from his previous roles, including serving as Chief Medical Officer for Hospital Medicine at ApolloMD and founding PictureRx, a company focused on medication adherence that was acquired in 2014. His background in medicine, which includes an MD and MBA from Emory University and residency at Harvard Medical School, informed the company's mission to address patient access challenges. This clinical perspective was central to the development of a platform designed to improve the connection between patients and providers.

Following the merger, the combined entity operates under the Relatient brand, serving health systems and medical practices across the United States. The business model is centered on providing a comprehensive SaaS platform, Dash, which integrates with electronic health record (EHR) and practice management (PM) systems. This platform generates revenue by offering solutions that automate and streamline the patient journey. The core service is a patient engagement and scheduling software that helps healthcare organizations optimize provider schedules, manage appointments, and communicate with patients through multiple channels like text, email, and voice. Key features include patient self-scheduling, automated reminders, digital registration, two-way messaging, and financial engagement tools for billing and payments. By utilizing machine learning, the platform facilitates patient-provider matching and automates referrals, aiming to reduce administrative tasks for staff and improve patient satisfaction.

Keywords: patient engagement, patient scheduling software, healthcare access, Relatient, Radix Health, Arun Mohan, patient communication, healthcare technology, appointment reminders, digital registration, patient self-scheduling, care journey, provider schedule optimization, healthcare SaaS, EHR integration, medical billing, referral automation, patient-provider matching, health system solutions, medical practice management