Qurami
The app that stays in the queue for you.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor investor | €0.0 | round |
| N/A | €0.0 | round | |
| N/A | €0.0 | round | |
| investor | €0.0 | round | |
| investor investor investor investor | €0.0 | round | |
| investor investor investor | €0.0 | round | |
* | N/A | Acquisition | |
| Total Funding | 000k | ||
| EUR | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|---|
| Revenues | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| % growth | (3 %) | (22 %) | 3 % | (99 %) | 400 % | - | - |
| EBITDA | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| % EBITDA margin | 6 % | (19 %) | - | - | - | - | - |
| Profit | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| % profit margin | (37 %) | (94 %) | 1767 % | (4305 %) | (39 %) | - | - |
| EV | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| EV / revenue | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x |
| EV / EBITDA | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x |
| R&D budget | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
Source: Company filings or news article
Qurami emerged from its founder's direct frustration with the time wasted waiting in lines. Roberto Macina, leveraging his background in computer engineering, left his job at a telecommunications company to establish the startup in 2010. He was later joined by co-founder Manilo Abrignani. The company developed a mobile application designed to digitize the queuing process, allowing users to take a virtual ticket via their smartphone for services at public administration offices, hospitals, and universities.
The platform provides real-time updates on queue progression and notifies users when their turn is approaching. This core functionality addresses the inefficiency and poor customer experience associated with physical waiting. For its business clients, Qurami offers a backend software that integrates with existing on-premise queue management systems, enabling them to manage customer flow more effectively. The company operates on a B2B2C model, providing the app free to end-users while charging the service-providing organizations. These businesses gain access to an analytics platform that offers valuable data on customer traffic, such as peak times, service demand, and cancellation rates, which helps in optimizing operations.
A significant milestone in Qurami's growth was its collaboration with the Enel Group, which integrated the app across all its stores in Italy, substantially expanding its user base and network. This success and market penetration culminated in the acquisition of Qurami by uFirst on November 21, 2018. The merger aimed to create a comprehensive platform for accessing city services, combining Qurami's public sector strength with uFirst's focus on premium services in leisure and travel. Post-acquisition, the combined entity continued under the uFirst brand, with Roberto Macina remaining involved to pursue more ambitious targets.
Keywords: queue management, virtual queuing, mobile ticketing, customer flow management, Roberto Macina, B2B2C, appointment scheduling, real-time notifications, uFirst, Enel, customer experience, wait time reduction, digital ticket, public administration, healthcare queuing, university services, data analytics, peak time analysis, customer satisfaction, service optimization