Sympti

Sympti, operating under the legal name Quick'rCare, Inc., was established in 2016 by co-founders Alex Guastella and Raghu Dhulipala. The company's genesis stemmed from a personal experience of one of the founders who struggled to find an appropriate immediate care facility for a friend, leading to a frustrating and costly hospital visit. This event highlighted a significant gap in the healthcare system for efficiently locating and accessing urgent care services.

The company targets the immediate healthcare market, providing a digital platform that connects patients with healthcare providers such as urgent care centers, hospital emergency rooms, and other immediate care facilities. Sympti's business model appears to be B2B, generating revenue by charging healthcare providers a monthly subscription fee for its patient engagement and scheduling software. This platform enables providers to manage patient flow more effectively and attract new patients.

For patients, Sympti offers a free-to-use service that simplifies the process of finding and receiving immediate medical attention. The platform allows users to search for nearby care facilities, compare wait times, and reserve a spot in line, enabling them to wait from the comfort of their home rather than in a crowded waiting room. A key feature is the ability for patients to pre-register and complete paperwork online before their visit, streamlining the check-in process. Additionally, Sympti incorporates a telehealth component, allowing users to chat with a medical professional online to determine if a physical visit is necessary, potentially avoiding unnecessary trips and expenses.

Sympti has demonstrated notable progress since its inception. In 2017, the company was selected for the inaugural class of the gBETA Indy accelerator program. By 2018, it had raised approximately $520,000 from investors. The company has since expanded its network to include over 100 healthcare locations and has facilitated more than 45,000 patient visits. Keywords: healthcare technology, patient scheduling, urgent care, telehealth, B2B SaaS, patient engagement, digital health, healthcare directory, online check-in, appointment booking