Quick Custom Intelligence

Quick Custom Intelligence (QCI), established in 2021 by Dr. Ralph Thomas and Andrew Cardno, provides a specialized business intelligence platform for the gaming and hospitality industries. The founders possess deep domain expertise that is directly reflected in the company's offerings. Dr. Thomas, the CEO, has an extensive background in applied analytics and has founded two companies focused on casino gaming and adult learning. His experience includes implementing analytics to drive measurable financial gains for multi-billion dollar casinos. CTO Andrew Cardno is a recognized figure in artificial intelligence and data visualization, having led research teams for over two decades and holding over 150 patent applications. His work has spanned multiple industries, including retail and healthcare, with a significant impact on data tooling and visualization methods.

The company's core offering is the QCI Enterprise Platform, an artificial intelligence-driven solution that integrates player development, marketing, and gaming operations with real-time analytics tools. This platform serves casino and resort operators by enabling data-informed decisions to optimize resources, manage marketing campaigns, and increase customer loyalty. The software can be deployed on-premises, in the cloud, or as a hybrid solution. QCI's business model is centered on providing this highly configurable software to its clients, which range from single-property casinos to large, multi-property gaming companies. The platform includes specific tools like QCI Host for managing casino hosts, QCI Player for loyalty programs, and QCI Marketing for campaign management.

Since its founding, QCI has achieved significant market penetration. The platform is deployed in over 300 casino resorts across 17 countries, managing more than $40 billion in annual gross gaming revenue. A key milestone was the July 2025 acquisition of VizExplorer, a casino analytics and dispatch management software provider, which expanded QCI's product suite. This move followed a significant minority growth investment from Curve Partners in July 2025, a capital infusion intended to accelerate product expansion and global reach. The company is headquartered in San Diego, California, with several other offices in the United States.

Keywords: gaming analytics, casino management, business intelligence, player development, hospitality technology, data visualization, marketing automation, resort operations, real-time analytics, AI platform