QualityDesk
Software for ensuring superior contact center performance.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor | €0.0 | round |
$230k | Early VC | ||
| Total Funding | 000k | ||
| EUR | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|
| Revenues | 0000 | 0000 | 0000 | 0000 | 0000 |
| % growth | - | 45 % | 46 % | 33 % | 9 % |
| EBITDA | 0000 | 0000 | 0000 | 0000 | 0000 |
| Profit | 0000 | 0000 | 0000 | 0000 | 0000 |
| % profit margin | 44 % | 2 % | (31 %) | (65 %) | (8 %) |
| EV | 0000 | 0000 | 0000 | 0000 | 0000 |
| EV / revenue | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x |
| EV / EBITDA | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x |
| R&D budget | 0000 | 0000 | 0000 | 0000 | 0000 |
Source: Company filings or news article
Related Content
QualityDesk offers an intuitive software solution designed to evaluate and improve customer service performance. Serving a diverse range of clients, including large corporations and small businesses, QualityDesk operates in the customer service and performance management market. The business model is subscription-based, providing clients with access to its platform for a recurring fee. The company generates revenue through these subscriptions, offering various pricing tiers based on the size and needs of the client. QualityDesk's platform is user-friendly, requiring minimal deployment time, and is trusted by over 7000 users. It provides tools for supervisors, coaches, and customer advisors to monitor and enhance their performance, ensuring a better customer experience and increased sales. The platform consolidates all relevant data in one place, making it easy for leaders to coach their teams effectively. Additionally, QualityDesk prides itself on offering hyper-personal service, addressing any issues within a few hours.
Keywords: customer service, performance evaluation, sales improvement, team satisfaction, subscription-based, user-friendly, data consolidation, coaching tools, hyper-personal service, rapid deployment.