Process Street

Process Street has established itself as a key player in the workflow and process management software market since its inception in 2014. The company was co-founded by Vinay Patankar and Cameron McKay, who drew upon their experiences with the inefficiencies of managing a distributed marketing team to create a solution for standardizing and automating business processes. Patankar, with his background in marketing and business development, serves as the CEO, while McKay's technical expertise underpins his role as a co-founder. Their journey began with the goal of helping businesses, especially those with remote or distributed teams, to effectively manage recurring tasks and checklists. A significant milestone in the company's history was its participation in the prestigious Y Combinator accelerator program as part of the Winter 2015 batch, which provided crucial early-stage support and validation.

The company's core offering is a Software-as-a-Service (SaaS) platform designed to help teams create, manage, and follow documented workflows for their recurring operational procedures. This service targets a broad range of clients, from small businesses to large enterprises like Salesforce, Colliers, and Drift, across various sectors that require structured process management for tasks such as employee onboarding, client implementation, content approvals, and compliance checks. The business model operates on a tiered subscription basis, offering different levels of features and user capacity to cater to the varying needs of its clientele. Recently, Process Street has integrated AI capabilities into its platform, enabling the creation of workflows and procedures from simple text prompts, thereby enhancing efficiency and ease of use.

The Process Street platform allows users to build structured, interactive checklists that can be run as single-instance workflows. Key features include conditional logic, which adapts checklists based on user input, and task assignments to ensure accountability within teams. The platform supports scheduling for recurring tasks, integrations with over 1,000 other applications through services like Zapier and its own API, and robust reporting dashboards to track progress and identify bottlenecks. A distinguishing feature is the ability to embed rich media like videos and images directly into tasks, making procedures clearer and more engaging for employees. Furthermore, the platform offers a Pages feature, which functions as a free company wiki or knowledge base, allowing organizations to centralize their essential information and standard operating procedures. Keywords: workflow automation, process management, business process management, SaaS, checklist software, standard operating procedures, compliance management, employee onboarding, no-code platform, task automation