Pro Seniors

Pro Seniors operates within the French personal care services sector, specializing in providing home assistance to the elderly, disabled, and individuals facing temporary incapacitation. The company was founded by Remus Diaconescu, who serves as the President and Director. His journey into this market began at the age of 29, when he left a position at a large French corporation to establish a service that could bring more rigor and stronger managerial values to the home care industry. The first agency was opened in 2008 in Paris, driven by the observation that the quality in the home-help sector had room for significant improvement.

The business targets a clientele of fragile individuals who require support to maintain their life at home. Pro Seniors operates through a network of agencies spread across France, including locations in Paris, Bordeaux, Lyon, Nice, and Montpellier. As of recent data, the group comprises 23 agencies employing approximately 2,200 caregivers and 170 administrative staff. The business model is fee-for-service, generating revenue by charging for its services on an hourly or monthly basis. For example, home help services start from approximately €31.30 per hour, while teleassistance is offered from around €29.90 per month, with clients in France being eligible for a 50% tax credit on these expenses.

The service portfolio is designed to address the specific needs of its clients. Core offerings include assistance with daily tasks for the elderly, specialized support for individuals with disabilities, and temporary help for those recovering from illness or accidents. A key service is its accompanied transport for people with reduced mobility. Beyond direct care, the company provides teleassistance services for remote monitoring and emergency support. Pro Seniors places a strong emphasis on the quality and training of its staff, referred to as 'auxiliaires de vie' (life auxiliaries). Each agency is managed by a director with significant sector experience, ensuring a professional and structured approach to care delivery. The company has established its own training center, which delivered over 1,250 training sessions in 2023, to ensure caregivers are skilled in various specialties and pathologies related to aging and disability. This commitment to staff development and a structured, ethical approach to service delivery forms the foundation of its market position.

Keywords: home care services, elderly assistance, disability support, dependent care France, in-home help, Remus Diaconescu, personal care services, assisted living support, senior transport services, teleassistance, home help agency, care for disabled, temporary home assistance, caregiver training, French home care market, professional caregivers, senior mobility solutions, fragile population support, daily life assistance, elderly care Paris