Prefix

Prefix

PreFix enables you to stop spending time worrying about your home and save 30-50% off annual maintenance costs.

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PreFix Inc. operates as a tech-enabled home maintenance service provider, structured to alleviate the common complexities and costs associated with homeownership. Founded in 2014 by James Bilodeau and commercially launched in 2018, the Austin-based company aims to build long-term, trusted relationships with homeowners. Bilodeau, who serves as CEO, has a background in strategic consulting and previously worked with the World Economic Forum's Emerging Markets Finance Group, bringing experience in C-Level strategy to the property technology sector.

The company's business model is centered on a monthly subscription service. For a recurring fee, members receive a dedicated Home Manager who handles a wide range of repairs and maintenance tasks. The core offering includes semi-annual, 30-point preventive maintenance checks on all home systems and appliances, a service designed to proactively address issues and prevent them from escalating into major expenses. For general repairs that fall within the Home Manager's capabilities, members pay a flat hourly rate of $55. This structure is intended to cover more than 80% of common home and appliance repair needs.

For more complex issues requiring licensed or specialized trades, such as invasive electrical or plumbing work, PreFix manages a network of pre-vetted contractors. The company negotiates rates on behalf of its members, aiming to secure prices 10-15% below standard industry costs without adding a markup. Revenue is generated directly from the monthly membership fees and the hourly service charges for repairs. The model is designed to provide cost savings of up to 50% on annual home maintenance for its clients. PreFix has notably engaged in strategic partnerships, including a significant co-branded commercial launch with USAA, to expand its member base. The company has secured approximately $5 million in total funding through several seed rounds, with investors including Chicago Ventures, Brand Foundry Ventures, and Techstars, to support its expansion across Texas markets like Austin, Dallas, San Antonio, and Houston.

Keywords: home maintenance, subscription service, property technology, home repair, preventive maintenance, facility management, contractor network, home services, asset management, residential services

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