Pilgrim

Pilgrim is a technology company providing an AI-powered platform designed to assist product managers and teams in making informed decisions for building successful products. The platform integrates with various data sources such as Slack, Zendesk, and Gong to centralize customer feedback and user research. It utilizes artificial intelligence to analyze this data, identifying customer needs, pain points, and opportunities, thereby helping teams prioritize features and align their product strategy with user expectations.

The company was founded in 2022 by Alex O'Donovan and John Darsee. Their goal was to address the challenge product teams face in synthesizing vast amounts of customer data to guide development. The platform aims to move product management beyond reliance on anecdotal evidence by providing a structured, data-driven approach to understanding the customer voice. Pilgrim targets product managers, designers, researchers, and executives, offering them tools to build customer-centric products more efficiently.

Keywords: product management, AI platform, customer feedback analysis, user research, product strategy, feature prioritization, data-driven decisions, customer insights, product development, roadmap planning