Pike13

Pike13 provides cloud-based business management software for client-focused and enrollment-based businesses. The company originated in 2011 when gym owner Jon Zimmerman, frustrated with existing software, decided to create a better solution. Initially launched in 2012 as Front Desk and founded by Ben VandenBos and Travis Isaacs, the company rebranded to Pike13. Headquartered in Seattle, Washington, the firm caters to small and medium-sized businesses such as fitness studios, music schools, dance studios, and swim academies.

The company's software platform is designed to streamline day-to-day operations for businesses that offer recurring services. Its core functionalities include tools for scheduling, client management, automated billing and payments, and reporting. For scheduling, the platform offers customizable tools for classes, appointments, and courses, along with real-time updates and management of instructor availability and class sizes. Client management features encompass comprehensive profiles, family account management linking parent and child accounts, and a self-service portal for clients to manage their bookings and payments. Pike13's system automates recurring payments and provides business insights through its reporting and data tools. The platform is accessible via mobile apps, allowing business owners and staff to manage their operations from anywhere.

Pike13's business model is based on providing its all-in-one software solution through different subscription plans, which can be changed as a business grows. The company targets its services at a variety of industries within the health, wellness, and fitness sectors, as well as education and the arts. Over its history, Pike13 raised a total of $18 million in funding over 8 rounds from investors including Wavemaker Partners, Second Avenue Partners, and Floodgate. In January 2018, Pike13 was acquired by Jonas Software, a subsidiary of Constellation Software, which has provided the company with resources for continued growth and innovation.

Keywords: client management software, scheduling software, automated billing, business management platform, fitness studio software, music school software, dance studio software, swim school software, enrollment-based business, recurring payments, class scheduling, appointment booking, client portal, family account management, mobile business management, Front Desk, Jonas Software, Jon Zimmerman, Ben VandenBos, Travis Isaacs