pickupon
AI-powered call summary platform for sales teams.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor | €0.0 | round |
$1.8m | Series A | ||
| Total Funding | 000k | ||
Pickupon Inc. is a Japanese technology company founded in 2018 by Yoichi Obata and Jose Maria Campana. The company operates in the Business/Productivity Software industry, offering a cloud-based IP phone solution that uses AI to support sales teams. This service, named "pickupon," automatically transcribes, summarizes, and analyzes phone conversations, inputting the data directly into CRM and SFA systems like Salesforce and HubSpot. The platform is designed to reduce manual data entry, prevent omissions, and solve the issue of sales activities becoming a "black box" within a company.
The core service records calls and uses AI to extract key information, such as customer needs and concerns, which is then shared as text and voice summaries with the team via integrations with tools like Slack. This allows for better information sharing and knowledge accumulation, enabling sales, marketing, and product development teams to access and utilize customer insights. Features include needs analytics, which qualitatively analyzes customer conversations, and a customer profile function that creates summaries based on call history. The platform serves a range of clients from startups to larger enterprises, including companies in inside sales, customer success, and call centers.
The business model is subscription-based, with a monthly fee per user ID plus variable call charges. Pickupon has raised a total of $2.55 million over several funding rounds, with its latest Seed round in June 2022. The company's investors include CyberAgent Capital, East Ventures, and Monex Ventures. Founded with the mission to "change the world with 'what's wrong'," the company aims to solve business challenges by making customer voices more accessible and valuable.
Keywords: sales automation, conversation intelligence, AI phone system, CRM integration, SFA integration, call transcription, sales productivity, lead analysis, customer insights, voice technology, SalesTech, cloud IP phone, business software, call summary, automated data entry, inside sales tool, customer success tool, Yoichi Obata, call analytics, sales enablement