Park Place Technologies

Established in 1991 by Daniel Grajzl and John Warcaba, Park Place Technologies originated in Cleveland, Ohio, as a reseller with a mission to help companies better utilize technology to meet their business goals. Initially known as Park Place International, the firm transitioned its focus exclusively to data center hardware maintenance in 2010, rebranding to its current name. This strategic shift was spearheaded by then-CEO Ed Kenty, who joined in 2004 and guided the company's evolution into a multi-platform service provider. Current President and CEO Chris Adams, who has been with the company since 2006, continues to drive its growth, overseeing an aggressive acquisition strategy that has included more than 15 companies since 2016.

Park Place Technologies operates as a global data center and networking optimization firm, specializing in the third-party maintenance (TPM) market. This business model provides an alternative to post-warranty support from original equipment manufacturers (OEMs), offering clients cost savings of 30-40%. The company serves a diverse client base of over 21,500 organizations, including government agencies, educational institutions, and half of the Fortune 500, across more than 154 countries. Revenue is generated through contracts for maintenance, managed services, and professional services, as well as the sale of new and pre-owned hardware.

The company's core offering is a comprehensive suite of services and products designed to manage and optimize critical IT infrastructure throughout its lifecycle. Its primary service is multi-vendor hardware maintenance for server, storage, and network equipment. This is complemented by a portfolio of managed services, including the ParkView Managed Services™ suite, which offers automated hardware monitoring, network management, and server management through an Enterprise Operations Center. The company also provides infrastructure monitoring software like Entuity, professional services such as data migration and staff augmentation, and hardware solutions including the sale of pre-owned equipment via its Curvature brand. A key differentiator is the company's large global footprint, with over 1.15 million spare parts available across more than 2,400 stocking locations, enabling a high first-time fix rate.

Keywords: third-party maintenance, TPM, data center optimization, networking optimization, hardware maintenance, IT infrastructure management, server maintenance, storage support, network support, managed IT services, IT lifecycle management, post-warranty support, Entuity software, ParkView Managed Services, Curvature hardware, data center services, IT professional services, hybrid IT infrastructure, multi-vendor support, IT asset management, network monitoring, data migration services, global IT support, hardware lifecycle