Oex

OEX Group specializes in providing comprehensive logistics and customer support services tailored for foreign online shops and international manufacturers. Operating primarily in Poland, the company offers cost-effective solutions for businesses looking to relocate operations while ensuring high-quality and speedy delivery. OEX Group's services extend beyond logistics, encompassing customer experience solutions such as helpline management, image campaigns, and upselling of services and products. The company also engages in lead generation, loyalty program management, and conducts CATI and IVR surveys. By focusing on these areas, OEX Group serves a diverse clientele, including e-commerce platforms and manufacturers seeking to enhance their market presence and operational efficiency. The business model revolves around offering integrated services that streamline operations and improve customer interactions, thereby generating revenue through service contracts and client partnerships. With a strong presence in major Polish cities and projects extending internationally, OEX Group positions itself as a key player in the logistics and customer support sectors.

Keywords: logistics, e-commerce, customer support, Poland, relocation, lead generation, loyalty programs, surveys, manufacturers, operations.