Nymbl

Nymbl Systems operates as a specialized provider of cloud-based practice management software, targeting a niche within the healthcare sector. The company focuses on serving orthotics and prosthetics (O&P), complex rehabilitation technology (CRT), and home medical equipment (HME) providers. Its business model is centered on a Software-as-a-Service (SaaS) platform that generates revenue through user-based pricing.

The company was founded in 2016 by Josh Lau, who serves as the CEO, and Chad Feinberg, the Co-Founder & Chief Revenue Officer. Lau's motivation to start Nymbl Systems stemmed from his direct experience with the challenges and outdated software prevalent in the O&P industry. With a background that includes medical research at the University of Kentucky and several years in healthcare IT, Lau identified a critical need for a more efficient, user-friendly, and affordable practice management solution. This experience of observing the industry's struggles firsthand prompted him to develop a platform to streamline operations for providers.

Nymbl Systems offers a comprehensive, HIPAA-compliant platform designed to automate and simplify both front-end patient care and back-office administrative tasks. Key features include electronic health records (EHR), appointment scheduling, patient intake, inventory management, and revenue cycle management. The software automates processes like creating clinical notes, which can be enhanced with AI, and streamlines the creation of Letters of Medical Necessity (LMNs). For billing, the system integrates with payment processor Waystar to manage electronic claims submissions, eligibility verification, and reimbursements, thereby accelerating the revenue cycle for its clients. By being 100% cloud-based, the software is accessible on any device with an internet connection without needing local installation, which helps reduce IT overhead for practices.

A significant milestone for the company was securing a strategic equity investment from Frontier Growth, a firm specializing in scaling vertical SaaS businesses. This partnership aims to accelerate Nymbl's growth, fund further product development, and expand its market reach. The company has processed over $1 billion in annual claims, indicating substantial market traction and customer trust. Initially focused on the O&P market, Nymbl has since expanded to serve the CRT and HME sectors, with plans to become a comprehensive operating system for post-acute care.

Keywords: practice management software, healthcare SaaS, orthotics and prosthetics, complex rehabilitation technology, home medical equipment, revenue cycle management, electronic health records, medical billing software, patient intake automation, clinical documentation, healthcare workflow, HIPAA compliant software, medical inventory management, Josh Lau, Nymbl Systems, healthcare IT, post-acute care software, medical practice automation, healthcare administration, cloud-based EHR