NexJ Systems

NexJ Systems

An innovative provider of next generation enterprise customer relationship management (CRM) solutions for financial services, insurance, and healthcare..

HQ location
Toronto, Canada
Website
Launch date
Employees
Market cap
$8.5m
Enterprise value
$5m
Share price
CAD0.54 NXJ.TO
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IPO
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NexJ Systems Inc. provides enterprise customer management software tailored for the financial services industry, including wealth management, private banking, and corporate and commercial banking sectors. The company was founded in Toronto, Canada, on July 27, 2001, by William M. Tatham. Tatham, a University of Waterloo alumnus, previously founded and led Janna Systems, which he sold for $1.76 billion, an experience that provided him with deep domain expertise in CRM for financial services.

The company's core offering is an Intelligent Customer Management platform, which differentiates itself from traditional CRM by integrating data management, process management, and artificial intelligence. This platform provides financial advisors with a holistic view of their clients by aggregating data from various front, middle, and back-office systems. Key product suites include Customer Relationship Management (CRM) for financial services, Customer Process Management (CPM) for tasks like client onboarding and Know Your Customer (KYC), and Customer Data Management (CDM). The business generates revenue through a subscription-based license model. The software aims to improve advisor productivity, enhance client engagement, and manage the entire client lifecycle.

A significant milestone in the company's history was its acquisition by N. Harris Computer Corporation, a subsidiary of Constellation Software, in a transaction that was completed on November 10, 2022. This acquisition aimed to provide NexJ with greater financial strength and operational support to grow its global competitiveness. Following the acquisition, NexJ was delisted from the Toronto Stock Exchange (TSX) and became a private, operating subsidiary. Throughout its history, NexJ has also expanded its capabilities through strategic acquisitions, including Broadstreet Data Solutions Inc. in 2012 to enhance its data management and analytics offerings, and Liberate Ideas Inc. in 2014.

Keywords: customer management, financial services CRM, wealth management software, private banking solutions, corporate banking CRM, client onboarding, customer data management, intelligent customer management, advisor desktop, KYC solutions

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