NetSpeek

NetSpeek is a technology firm operating at the intersection of artificial intelligence and professional audiovisual (Pro AV) network management. The company was conceptualized in the summer of 2021 and officially founded in 2024 by CEO Erik DeGiorgi, a veteran of the Pro AV and UC industries. DeGiorgi's experience, notably from his time at MediaVue Systems, revealed a critical market need for a unified solution to manage complex, multi-vendor technology ecosystems that characterize modern corporate and educational environments. The company is headquartered in Newton, Massachusetts, and has secured $564K in funding from investors including AJI Capital.

The core of NetSpeek's business is its proprietary platform, Lena (Language Enabled Network Administrator), a cloud-based Software as a Service (SaaS) product. Lena is engineered to automate and streamline the operation of Pro AV and Unified Communications (UC) infrastructures, targeting enterprises, managed service providers (MSPs), and technology vendors. The business model is centered on providing this AI-powered platform to clients who face challenges with fragmented management tools and the high operational costs of ensuring system uptime. Revenue is generated through this service, which can be deployed under NetSpeek's brand or white-labeled by partners.

Lena distinguishes itself by using a specialized, agentic AI architecture. Instead of relying on generic large language models, Lena employs a fleet of AI 'agents', each trained on the specific operational details of different hardware and software from various vendors like Samsung, Poly, and BrightSign. This allows the platform to autonomously monitor, troubleshoot, and often resolve issues within a client's AV network without human intervention. Key features include automated room checks before meetings, proactive problem-solving by analyzing system logs, and generating step-by-step workflows for hardware installation and maintenance. This approach not only reduces system downtime but also aims to lower the reliance on highly specialized technicians for routine tasks. The platform integrates with a wide array of technologies and can function as a complete management solution or augment existing remote monitoring tools, all while maintaining a strong focus on data security by processing all AI transactions within an isolated environment.

Keywords: Pro AV management, unified communications, AI network administrator, AV automation, UC operations, multi-vendor ecosystem, SaaS, generative AI, enterprise AV solutions, Lena AI, network troubleshooting, automated room checks, managed service provider tools, AV system integration, collaboration space technology, Erik DeGiorgi, corporate communication, educational technology, device management, intelligent automation