myMatrixx

myMatrixx

A full-service pharmacy and ancillary medical benefit management company focused on the workers' compensation market..

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myMatrixx, founded in 2001 by Steven MacDonald, operates as a specialized pharmacy benefit management (PBM) company with a distinct focus on the workers' compensation sector. Initially established in Tampa, Florida, the firm has grown to process thousands of prescriptions daily across the United States. A significant milestone in the company's trajectory was its acquisition by Express Scripts in May 2017 for an undisclosed amount, a move that combined myMatrixx's specialized customer experience and technology with the scale of a major PBM. Following the acquisition, myMatrixx became part of Evernorth Health Services, the health services division of Cigna.

The company's core business revolves around providing comprehensive PBM services tailored to the needs of workers' compensation clients, which include insurance carriers, third-party administrators, and employers. Its revenue is generated by managing the pharmacy benefits for these clients, aiming to reduce their costs while ensuring appropriate care for injured workers. This is achieved through a combination of clinical expertise, technology-driven solutions, and personalized customer service, available 24/7. Artemis Emslie, who joined as President in 2012 and later became CEO, played a crucial role in the company's growth and strategic direction, leveraging her extensive experience in the workers' compensation and PBM industries. Her leadership, along with founder Steven MacDonald's vision, helped establish the company's strong corporate culture and focus on patient advocacy.

myMatrixx offers a suite of products and services designed to simplify claims management and improve outcomes for injured workers. These include customizable formularies, proactive clinical alerts, and automated medication authorizations to ensure clinically appropriate treatments and mitigate unnecessary prescriptions. The company provides a user-friendly online portal for claims professionals to manage pharmacy programs and access critical information. A key offering is its data analytics platform, myDataSense, which transforms claims data into actionable insights to improve predictability and stability. For injured workers, myMatrixx offers services like home delivery for medications, support for specialty drugs, and a 'First Fill' program to ensure they receive necessary medications without out-of-pocket costs. The company operates a vast retail pharmacy network, enhancing accessibility for patients nationwide.

Keywords: pharmacy benefit management, workers' compensation, PBM services, claims management, prescription benefits, injured worker support, pharmacy network, clinical pharmacy, data analytics, medication therapy management, Express Scripts subsidiary, Evernorth company, Steven MacDonald, Artemis Emslie, workers' comp solutions, formulary management, ancillary benefits, home delivery pharmacy, specialty pharmacy, claims data analysis, patient advocacy, myDataSense, cost containment, insurance services

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