Mobilitas Insurance

Mobilitas Insurance operates as a commercial insurance provider specifically catering to the sharing and mobility economy. Established as a wholly-owned subsidiary of the CSAA Insurance Group, the company leverages the financial stability of its parent, which holds an "A" (Excellent) rating from AM Best. The initiative for Mobilitas began within CSAA's innovation lab in 2018, initially exploring insurance for vehicle subscription services. The company officially launched on October 1, 2020, pivoting its focus to the broader gig economy.

The firm's business model is centered on providing customized, technology-driven insurance products for businesses and individuals in the mobility sector. This represents CSAA's strategic entry into the commercial insurance market, moving beyond its traditional personal lines. Mobilitas operates with a B2B and B2B2C approach, partnering directly with mobility companies to offer coverage to their platforms and drivers. A cornerstone of its operations is a significant partnership with Lyft, which began at the company's launch, providing rideshare insurance. This partnership has since expanded multiple times to cover more states and additional Lyft services, including its delivery and Flexdrive programs.

Mobilitas's product portfolio is designed for the evolving risks of the on-demand economy. Key offerings include commercial auto and cargo/inland marine insurance. The company provides coverage for a range of services such as ridesharing, carsharing, vehicle subscription services, last-mile delivery for packages and food, and non-emergency medical transport. For individual gig workers, Mobilitas offers a digital-first experience, allowing them to get quotes and purchase policies directly from their phones via an app. The company was built on a modern technology stack without legacy systems, utilizing Guidewire's PolicyCenter and ClaimCenter for its core operations, enabling agility in product development. Future plans include the potential use of telematics to further tailor policies based on individual driving behavior.

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