Mini City

Mini City operates as a tech-focused resource hub designed to simplify the administrative process for individuals experiencing homelessness to obtain legal identification and vital records. The company was co-founded by India Hayes, whose background in graphic design and extensive volunteer experience, including assisting the homeless in Atlanta, directly informed the company's mission. Hayes's journey began with a desire to use her design skills for social good, which evolved after attending a community-based hackathon in 2017 hosted by Goodie Nation, leading to the creation of Mini City. The founding team also includes individuals with backgrounds in technology, human services, and business.

The company's core product is an Android-based SaaS platform deployed on mobile tablets at partner sites. This platform enables caseworkers and staff at homeless care providers, municipalities, and community-based organizations to efficiently help individuals apply for birth certificates, Social Security cards, and state IDs. A key challenge the company addresses is that a lack of identification is a significant barrier preventing access to essential services like housing, medical benefits, and employment. The platform features a Caseworker Portal for managing caseloads and tracking applications, and a Citizen Portal that provides a directory of resources for housing, education, and healthcare. Mini City also aggregates ethically collected data on the needs of this population, providing valuable insights to its partners.

The business model is structured around a B2B approach, targeting organizations that serve the homeless. Revenue is generated through annual software subscriptions for Community Based Organizations (CBOs), which range from approximately $2,400 to $5,000, along with monthly fees per user and per record. For enterprise corporations and municipalities, Mini City offers custom-priced solutions. The company also explores revenue through API integrations and directing users to partner services. Mini City has received support and recognition from various organizations, including Google for Startups, Comcast, and has secured funding through programs like the LIFT 2.0 initiative in Atlanta. It operates in over 20 locations across Georgia, with partners ranging from homeless shelters to the Hartsfield-Jackson Atlanta International Airport.

Keywords: homeless services, vital records, identification assistance, social impact technology, public-private partnership, case management software, civic tech, homelessness prevention, community resource platform, data for good, Atlanta startups, India Hayes, document enablement, benefits access, govtech, social enterprise, caseworker tools, at-risk populations, community-based organizations, resource navigation