MDLIVE

MDLIVE operates as a significant player in the U.S. virtual healthcare sector, offering on-demand access to medical professionals 24/7. The company was established in 2009 by Randy Parker, a serial entrepreneur with extensive experience in creating consumer-focused companies that utilize technology to disrupt traditional industries. Parker's background in business and public administration, coupled with his leadership roles at various tech companies, shaped his vision for MDLIVE as a platform to increase healthcare accessibility.

The company's business model is primarily B2B2C, partnering with health plans, self-insured employers, and hospital systems to offer virtual care as a covered benefit to over 60 million members nationwide. Revenue is generated through per-member-per-month (PMPM) subscription fees from these partners, ensuring a stable income stream. Additionally, the company serves individuals directly through pay-per-visit fees for consultations.

MDLIVE provides a comprehensive suite of services through its HIPAA-compliant, cloud-based platform, accessible via phone, video, or a mobile app. These services cover urgent care for over 80 common non-emergency conditions, behavioral and mental health counseling, dermatology, and virtual primary care for wellness screenings and chronic condition management. Patients can receive diagnoses, treatment plans, and e-prescriptions when appropriate. A key milestone for the company was its acquisition in 2021 by Evernorth, Cigna's health services division, for a reported $2.03 billion. This strategic move integrated MDLIVE into a broader healthcare ecosystem, aiming to create a more connected and affordable patient care journey by combining MDLIVE's virtual platform with Evernorth's extensive network and services.

Keywords: virtual healthcare, telehealth services, telemedicine provider, on-demand doctor, virtual primary care, behavioral health therapy, online dermatology, digital health platform, Cigna, Evernorth, Randy Parker, virtual consultations, remote healthcare, health plan partnerships, employer health benefits, urgent care online, virtual medical office, HIPAA-compliant telehealth, medical app, remote patient monitoring