Mail to Pay

Mail to Pay, founded in 2010 and now operating as POM since April 2024, provides a sophisticated software platform for automating credit management and debt collection processes. Headquartered in Alblasserdam, Netherlands, the company serves a diverse client base that includes corporate and debt collection agencies. Its business model centers on providing a comprehensive order-to-cash and collections solution, helping organizations to receive payments more efficiently.

The company's journey includes a significant merger in 2022 with the Belgian payment specialist POM, which was founded in 2014. This strategic union combined Mail to Pay's expertise in credit management software with POM's innovative payment solutions. Initially, both entities retained their names, but the successful integration and synergy led to the decision to rebrand the entire group as POM, which stands for "Peace of Mind". Kees Neven took the helm as CEO of the Mail to Pay Group in November 2021, bringing his experience as an IT entrepreneur to drive further growth. The co-founder of POM Belgium, Johannes Vermeire, also plays a key leadership role in the combined entity.

The platform automates the entire invoice follow-up process, using a multi-channel communication approach that includes email, SMS, chat, print, and interactive voice calls. This automation helps clients reduce debtor days and save administrative time. A key feature is the ability to offer customized payment plans at an early stage, which not only facilitates collections but also introduces a social component by helping end-customers avoid deeper debt. The service is designed to remove friction from the payment process, enabling clients to integrate various payment options and send automated, personalized reminders. The platform's security is described as top-tier, ensuring the safe handling of sensitive financial data. The company has expanded its operations to Belgium and Germany, often relying on partnerships to navigate and grow within these new markets.

Keywords: credit management software, debt collection automation, order-to-cash, invoice follow-up, automated payment reminders, dunning, accounts receivable automation, payment solutions, financial software, B2B payments, invoice processing, e-invoicing, payment gateway integration, debtor management, POM, Kees Neven, Johannes Vermeire, multi-channel communication, payment plans, financial technology