MAIC

MAIC is a young IT company dedicated to helping hotels optimize and digitize their operations and guest communication, thereby improving guest service and satisfaction. The company serves the hospitality industry, specifically targeting hotels across Europe. MAIC's business model revolves around providing a unique digital solution that integrates hotel expertise with advanced technological capabilities such as SOP procedures and machine learning. This solution allows hotels to offer guests 24/7 access to services and information, effectively replacing traditional paper-based communication with digital interfaces. By doing so, MAIC helps hotels save time, resources, and money while enhancing guest experiences. The company generates revenue through the sale and subscription of its digital solutions, which include the MAIC Cube and MAIC Operations Mobile App for hotel staff. These products provide insights into hotel performance and measure operational efficiency. MAIC's market is the hospitality sector, focusing on hotels that seek to modernize their operations and improve guest satisfaction through technology.

Keywords: hotel management, digital solutions, guest communication, SOP procedures, machine learning, operational efficiency, hospitality industry, resource savings, performance insights, 24/7 access.