Luminoso

Luminoso

Natural language company that provides AI-powered customer insight.

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Late VC
Total Funding000k
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Luminoso is a company specializing in text analytics solutions that convert conversational text data into actionable business insights. Serving clients across various industries, including healthcare, hospitality, and gaming, Luminoso operates in the business intelligence and analytics market. The company's business model revolves around offering subscription-based software products that enable users to analyze unstructured text data at scale without the need for coding or data science expertise. Luminoso makes money through monthly subscription fees, starting at $1,250 per month, for its products like Express and Daylight. These products are designed to help organizations understand customer feedback, identify trends, and make informed decisions quickly. Luminoso's technology supports 15 different languages and leverages advanced natural language processing to provide a common-sense understanding of human communication. The company's clients include notable names such as athenahealth, Hilton, and Supercell, who use Luminoso's solutions to enhance customer experiences and services.

Keywords: text analytics, business insights, unstructured data, natural language processing, subscription-based, customer feedback, trend identification, multi-language support, business intelligence, no-code solutions.

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