LuckaBox

LuckaBox Logistics AG operates as a technology-driven logistics platform focused on optimizing last-mile delivery services for retailers. The company was founded in September 2017 by Aike Festini (CEO) and Maite Mihm (COO). The initial idea emerged from Mihm's personal frustration with the complexities of shipping items sold on platforms like eBay. Festini, drawing from her corporate background and EMBA studies, was motivated to build a business with a tangible purpose. Their initial consumer-focused concept of picking up, packing, and shipping items was pivoted after a pilot revealed an unviable business model. This led to the creation of a B2B platform connecting retailers with a network of couriers.

The core of LuckaBox's business is a cloud-based platform that provides retailers with access to a network of professional express and bicycle couriers. This enables retailers, both online and brick-and-mortar, to offer customers flexible and rapid delivery options, such as same-day or delivery within a specific two-hour window. The platform functions as a single point of contact for businesses, managing the entire last-mile process and thereby saving them time and resources. Revenue is generated by facilitating these delivery services, connecting retailers' e-commerce stores to the courier network via an API.

The service is designed to enhance the customer's post-purchase experience by offering speed and convenience. For its clients, which include retailers like Jelmoli, Franz Carl Weber, and IKEA, the platform offers a competitive edge by streamlining delivery logistics. LuckaBox's system uses an algorithm to select the most suitable courier for each job, ensuring fair order distribution. The platform also features tracking capabilities for full transparency of the delivery process. Following a significant 600% growth acceleration during the COVID-19 pandemic, the company secured a seven-figure pre-Series A funding round in September 2020 to further develop its product and expand its operations. Previously, in April 2019, another seven-figure investment was raised to fund expansion into Germany and Austria. However, some sources indicate the company is now out of business as of April 2022.

Keywords: last-mile delivery, logistics platform, on-demand delivery, same-day delivery, e-commerce logistics, courier network, retail delivery solutions, supply chain technology, delivery management, urban logistics, flexible delivery, Aike Festini, Maite Mihm, Swiss logistics, delivery API, B2B logistics, final mile delivery, express delivery, sustainable logistics, logistics automation