Loxysoft Group
Super efficient contact center software.
| Date | Investors | Amount | Round |
|---|---|---|---|
| N/A | €0.0 | round | |
| investor | €0.0 | round | |
* | N/A | Acquisition | |
| Total Funding | 000k | ||
| EUR | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|---|
| Revenues | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| % growth | - | (9 %) | (11 %) | (97 %) | (22 %) | (65 %) | - |
| EBITDA | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| Profit | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| % profit margin | (24 %) | (33 %) | - | 31 % | 16 % | 7871 % | - |
| EV | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| EV / revenue | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x |
| EV / EBITDA | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x |
| R&D budget | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
Source: Company filings or news article
Related Content
Loxysoft Group operates as a specialized developer of systems for contact centers, telemarketing, and workforce management. The company provides cloud-based, software-as-a-service (SaaS) solutions designed to optimize customer service and sales operations for its clients. Its core product suite includes the ProConnect platform, which delivers omnichannel contact center functionalities, along with specific solutions for inbound and outbound customer interactions and interactive voice response (IVR) systems.
The firm caters to a client base that primarily consists of large enterprises, with a strong presence in the banking, insurance, and energy sectors. Notable customers have included organizations like Sparebank1, Telenor, and KLP. Loxysoft's business model is centered on generating recurring revenue through its SaaS offerings. The company was founded in Sweden, with some sources indicating a history of over 25 years in delivering business-critical software. Another source points to a founding year of 1989. Operationally, the company maintained offices in Stockholm, Oslo, and Östersund.
A significant milestone in the company's trajectory was its acquisition by the Finnish software company LeadDesk Oyj. The deal, announced in November 2020 and closed in January 2021, involved the purchase of both the Swedish (Loxysoft AB) and Norwegian (Loxysoft AS) entities for a debt-free price of approximately €13.6 million. At the time of the acquisition, Loxysoft had 43 employees and reported revenues of around €6.7 million for 2019. The acquisition was a strategic move by LeadDesk to consolidate its position in the Nordic contact center software market. Prior to this, in November 2019, the technology and team behind Loxysoft's ProScheduler platform were acquired by Serenova.
Keywords: contact center software, workforce management, customer service systems, telemarketing solutions, SaaS, cloud-based contact center, omnichannel customer engagement, inbound call center, outbound call center, IVR systems, ProConnect, LeadDesk, customer interaction management, BPO services, enterprise software, Nordic tech