
LogicNets
Decision support solutions for clinical decision, customer and tech support, health and safety.
LogicNets, founded in 2004 by Jelle Ferwerda, operates as a provider of decision support software services from its headquarters in Washington, D.C., with technical operations in Eindhoven, Netherlands. The company's inception was driven by Ferwerda's experience as an ERP software implementation consultant, where he identified a need for greater efficiency and automation in professional services delivery. This insight led to the creation of a no-code, cloud-based platform designed to empower subject matter experts to build and deploy their own sophisticated decision-support applications without programming knowledge.
The core of LogicNets' offering is a high-productivity platform that allows organizations to digitalize and automate expert knowledge into what it calls "smart decisioning applications". Experts can visually map their decision-making processes and logic, which the platform transforms into web-enabled applications accessible via browsers or APIs. The business model is structured around providing this platform as a service, available to clients on a subscription basis or for hosting on their own infrastructure. This model caters to a diverse client base that includes prominent names like Ford Motor Company, NASA, and Illumina, spanning industries from healthcare and legal services to technical support and government. The company generates revenue by enabling these organizations to automate specialized processes that are typically too specific for standard ERP or CRM systems.
The LogicNets platform is designed for collaborative development, allowing multiple stakeholders, such as content authors and IT staff, to contribute to application creation. Key features include a visual designer with building-block functions, pre-configured packaging options for various use cases, and a one-step publishing process for instant deployment. Once applications are live, the platform provides robust analytics and reporting to measure usage and performance, offering insights for continuous improvement. In September 2023, the company launched Version 8.0 of its platform. A significant milestone in the company's history was a Series A funding round on August 25, 2014, where it raised $3 million from the investor ICT.
Keywords: decision support, no-code platform, expert system, knowledge automation, business process automation, visual modeling, cloud-based software, Jelle Ferwerda, smart applications, technical support automation, healthcare decision support, risk management, workflow automation, digital guidelines, structured reporting, collaborative development, enterprise software, process digitalization, knowledge management