Lighthouse Labs

Lighthouse Labs is a consultancy service operating under the umbrella of Lighthouse Policy Design Ltd, a company registered in England and Wales. The firm specializes in assisting organizations to accelerate innovation by leveraging design, research, and experimentation. It positions itself as a partner for teams facing challenges such as uncertain product roadmaps, unutilized research, and unclear priorities, helping them to focus on critical issues and make decisive progress.

The parent company, Lighthouse Policy Design, was co-founded by James Johnson and Jon Maher and brings together a team with experience in policy, design, strategy, and research. The core business revolves around equipping clients, who primarily include think tanks, academic institutions, and government teams, with user-centered approaches to policy design and strategy. The firm engages across the entire policy development lifecycle, from initial research and strategy shaping to designing solutions and building team capabilities for sustainable change. Their service offering includes crafting and refining strategies, accelerating evidence-based policy development, and creating clear narratives to ensure effective delivery of policy initiatives.

The business model is service-based, providing tailored consulting and training to enhance team capabilities in addressing complex policy challenges. They collaborate with a network of associates to offer comprehensive solutions tailored to client needs. The firm's work aims to create policies that are practical, sustainable, and centered on people.

Keywords: policy design, service design, strategic consulting, government innovation, public sector consulting, user-centred design, evidence-based policy, research and experimentation, strategy development, innovation consulting, public policy, government services, policy implementation, digital transformation, change management, behavioural science, policy strategy, Lighthouse Policy Design, James Johnson, Jon Maher