Le Room Service

Le Room Service operates as a specialized business-to-business provider, focusing on the outsourcing of food and beverage (F&B) services for the hospitality sector. Founded in Seville in 2017 by Ignacio Oroquieta, Rafael Valenzuela, and Carlos Valdenebro, the company addresses the challenge of making hotel room service profitable and efficient. The firm targets hotels, aparthotels, and tourist accommodations, offering a cost-effective alternative to maintaining an in-house F&B operation for room service.

The company's business model is centered on operational innovation and an understanding of gastronomic trends. A key part of its strategy involves converting underutilized hotel kitchens into centralized dark kitchens that serve multiple establishments within a specific geographic area. This approach allows hotels to offer a high-quality, flexible room service experience without the associated investment in infrastructure and staff. For its hotel partners, this translates into improved profitability, standardized processes, and an enhanced guest experience, enabling them to focus on their core accommodation business. The service provides a varied menu that adapts to local tastes and market trends, presenting a premium experience distinct from standard restaurant delivery.

Since its inception, Le Room Service has demonstrated significant growth. After starting in Seville, it expanded nationally to Madrid and Barcelona before launching its international operations in Lisbon, Portugal. The company has established partnerships with major hotel groups, including Meliá, NH, Vincci, and Barceló, serving over 300 establishments. The journey included participation in the Eatable Adventures and Lanzadera acceleration programs, which helped professionalize the project and secure early-stage funding. As of early 2023, the company had raised €1.4 million in a funding round to consolidate its existing markets and plan for further sustainable growth. The firm is also expanding its service offerings horizontally to include comprehensive F&B solutions like breakfast, events, and lobby services.

Keywords: F&B outsourcing, hotel services, room service optimization, hospitality logistics, dark kitchen, food and beverage management, hotel profitability, gastronomic solutions, aparthotel services, tourist accommodation F&B, hospitality B2B, food service innovation, outsourced kitchen, hotel operations, culinary services, hospitality technology, menu engineering, guest experience, food delivery for hotels, virtual kitchen