Laila
A Chatbo and a conversational agent who speaks in Italian.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor investor investor | €0.0 | round |
| investor | €0.0 | round | |
| investor | €0.0 | round | |
| investor | €0.0 | round | |
| N/A | €0.0 | round | |
€200k | Seed | ||
| Total Funding | 000k | ||
| EUR | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|
| Revenues | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| EBITDA | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| Profit | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| % profit margin | - | - | - | - | (141200 %) | - | (4826 %) |
| EV | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| EV / revenue | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x |
| EV / EBITDA | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x |
| R&D budget | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
Source: Company filings or news article
Related Content
Laila.tech, founded in Italy in 2017 by Gianfranco Fedele and Carmine Pappagallo, operates as a conversational AI platform designed to automate and enhance business communication for enterprises. The company has secured $885K in funding from investors including CDP Venture Capital, TechItalia Lab, and Digital Magics. Positioned within the communication software industry, Laila targets businesses, particularly e-commerce retailers, aiming to improve customer interaction and drive growth.
The core of Laila's offering is an AI-powered chatbot that serves as a virtual assistant for various business functions. This includes providing 24/7 customer support, engaging with customers to build brand reputation, generating qualified leads, and executing digital marketing tasks. The platform's technology is built on a combination of AIML (Artificial Intelligence Markup Language) and NPL (Natural Language Processing), enabling the chatbot to interpret user moods, guide conversations through sales funnels, and offer personalized purchase advice. This functionality allows client companies to automate their customer care and marketing activities, reducing structural costs while improving user experience. Laila provides plugins for immediate integration with major e-commerce platforms like WooCommerce, Magento, and PrestaShop.
The business model appears to be SaaS-based, offering clients a sophisticated platform to manage and measure the performance of their automated communication strategies through a dedicated dashboard. This tool provides real-time statistics to monitor the effectiveness of the AI's activities. Milestones for the company include winning a €400k grant from Invitalia's Smart&Start in March 2018, forming a partnership with the University Luigi Vanvitelli in April 2018, and launching sentiment analysis algorithms in June 2018. The company continues to evolve, focusing on an AI-First philosophy to automate the entire business communication chain.
Keywords: conversational AI, chatbot, customer support automation, lead generation, digital marketing, e-commerce chatbot, customer engagement, virtual assistant, AI communication platform, SaaS, business process automation, marketing automation, customer service AI, brand reputation, sales funnel automation, natural language processing, AIML, sentiment analysis, conversational marketing, e-commerce integration