Klark AI

Klark AI

AI-driven customer service tool enhancing efficiency by automating simple ticket responses and integrating seamlessly with CRM systems.

HQ location
Bordeaux, France
Website
Launch date
Employees
Enterprise value
$7—11m
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Klark.ai is a cutting-edge technology company specializing in artificial intelligence solutions for customer service. The company offers an AI-driven application that integrates directly with existing CRM systems, translating customer queries into the language chosen by the agent. This allows customer service teams to respond quickly to simple tickets, thereby freeing up time to focus on more complex issues. Klark.ai primarily serves businesses that rely heavily on customer support, such as e-commerce platforms, tech companies, and service providers. The company operates in the customer service automation market, leveraging AI to improve efficiency and customer satisfaction. Klark.ai's business model is based on a pay-per-use system, where clients are only charged for the tickets processed by the AI. This ensures cost-effectiveness and aligns the company's success with that of its clients. The company also places a strong emphasis on data security and compliance, being fully GDPR-compliant with rigorous data protection policies. Klark.ai hosts its data in Europe, employs a dedicated Data Protection Officer (DPO), and conducts regular audits to ensure the highest standards of privacy and security.

Keywords: AI, customer service, CRM integration, ticket automation, GDPR-compliant, data security, e-commerce, tech companies, service providers, pay-per-use.

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