Jubi AI

Jubi AI, operating under the legal name Infinity Internet Private Limited, develops an artificial intelligence-driven platform for conversational automation. The company was founded in 2014 by Subhadeep Bhattacharyya, Souvik Das, and Zainab Juzar Tambawalla, and is headquartered in Mumbai, India. Jubi AI provides "superbot" solutions that integrate with enterprise systems to automate customer service, online sales, and engagement across various channels like websites, apps, and social media.

The platform's product suite combines AI with behavioral science and deep analytics to facilitate customer support and engagement. It supports both text and voice interactions in multiple languages. The company primarily serves the business-to-business (B2B) market, with a strong focus on the Banking, Financial Services, and Insurance (BFSI) sector, as well as healthcare and e-commerce. Clients have included Bajaj Finserv, Mahindra Finance, and Bharti Axa. The business model is centered on providing these AI-driven engagement solutions to large enterprises seeking to enhance their customer interaction infrastructure.

In January 2023, Jubi AI was acquired by Servify, a device management startup, in a cash and equity deal, and now operates as a subsidiary. As part of the acquisition, the entire Jubi AI team, including its founders, joined Servify to bolster their tech, product, and innovation departments, with the founders taking on senior leadership roles. Prior to the acquisition, Jubi AI had raised approximately $119K in funding over two rounds from investors including Axilor Ventures and Startup Reseau.

Keywords: conversational AI, chatbot, customer engagement, enterprise software, B2B, AI automation, customer service automation, financial services technology, sales automation, natural language processing, BFSI, voice support, multi-lingual bot, customer support, lead generation, superbot, text automation, deep analytics, behavioral science, acqui-hired