JRNY

JRNY is a technology company specializing in the insurance sector, offering a Customer Journey Platform designed to simplify and enhance the insurance customer experience. The platform is white-labeled, meaning it can be customized and branded by insurance providers to fit their specific needs. JRNY's primary clients are insurance companies looking to improve their customer engagement, streamline interactions, and gain deeper insights into customer behavior.

Operating in the insurtech market, JRNY's business model revolves around providing a subscription-based software solution that integrates seamlessly with existing insurance systems. This platform helps insurers increase online conversion rates, improve adviser efficiency, and reduce the pressure on call centers by offering self-service options available 24/7. Additionally, the platform aids in compliance reporting and provides valuable analytics to better understand customer needs and preferences.

JRNY generates revenue through subscription fees paid by insurance companies for access to its platform. The company also offers additional services such as data analytics and customer support, which can be bundled into the subscription or offered as separate add-ons.

Keywords: insurtech, customer journey, conversion rates, adviser efficiency, self-service, compliance reporting, customer insights, white-labeled, subscription-based, insurance technology.