Joint company TORARU

TORARU is a Japanese technology company, founded in April 2018 by Jun Nishiguchi, that aims to resolve disparities caused by physical location. The company is headquartered in Kobe with offices in Osaka, Kyoto, and Tokyo. Nishiguchi, who previously worked at an IT company and gained experience in planning and development, established TORARU to create a new way to overcome challenges related to movement and location.

The company's core product is "GENCHI," a patented remote presence platform that allows users to experience a distant location in real-time. The service works by connecting a remote user (the requester) with a local gig worker (a "Genchi host") via their smartphone. The requester can see and hear what the host does through a high-quality video stream and can provide real-time instructions, including non-verbal commands, to accomplish tasks remotely. This creates an immersive experience, akin to logging into a real-world metaverse, without the need for specialized equipment beyond a PC or smartphone.

The business model targets both B2B and B2C markets. For businesses, GENCHI can be used for remote participation in trade shows, site inspections, and remote customer service. The company offers project-based commissioned development for events, as well as a monthly subscription model for continuous use in stores, factories, and offices. For individual users, the platform operates on a commission model for crowdsourced tasks, where the transaction fee is split between the company and the gig worker. TORARU has actively promoted GENCHI at international exhibitions in the US, Spain, and India, and is focused on global expansion, particularly in regions with strong 5G infrastructure.

Keywords: remote presence, telexistence, virtual travel, gig economy, real-world metaverse, remote work, experience sharing, location-independent, video streaming, patented technology, remote inspection, virtual events, B2B services, crowdsourcing platform, Jun Nishiguchi