Jcloud

JCloud AS is a public cloud provider that develops and operates its own cloud solutions from multiple datacenter facilities. The company is privately owned by IP Group AS and its founding entrepreneurs, who leverage extensive experience from a previous IT services venture.

Its business model is centered on providing cost-effective, hosted services by utilizing proprietary technology, which eliminates third-party licensing fees. This vertical integration allows for the delivery of advanced, high-tech solutions tailored to its client base.

The company primarily serves small to medium-sized enterprises within Norway. Its service suite includes tools for process automation, such as fully automated bookkeeping and order processing. A key offering is a ticketing system that automatically assigns support cases, bug reports, or other tasks to available agents. The platform also features a proprietary monitoring agent, 'jmodule loke', for real-time system communication, and supports SNMP traps for event generation and alerts from hardware devices. System updates are managed through a fully automatic process, ensuring operational efficiency.

Keywords: cloud provider, hosted services, proprietary technology, datacenter operations, ticketing system, process automation, real-time monitoring, Norwegian SMBs, cost-effective IT, system updates