ISolved HCM

The story begins in 1986, not with a disruptive tech idea, but with a piece of legislation: COBRA. The company that would become iSolved started by providing services to help businesses manage these new health benefit continuation requirements. For years, the firm operated under the brand Infinisource, focused on benefits administration. A pivotal shift occurred in 2012 when the company launched the first version of the iSolved human capital management (HCM) platform, initially concentrating on payroll and time clock solutions. This marked their entry into the broader HR tech space. The strategy was to build an ecosystem of network partners, often smaller payroll bureaus, that would use the iSolved platform. A significant chapter in the company's journey was its relationship with private equity firm Accel-KKR, which acquired iSolved in 2012. This backing fueled a new phase of growth. The company began a series of acquisitions, often buying the very partners that were already using its software. This unique strategy allowed for smoother integrations and rapid expansion. Notable acquisitions included AmCheck in 2018 and the US payroll business from The Sage Group plc in 2019, significantly increasing its customer base. Today, led by CEO Mark Duffell, iSolved has evolved into a comprehensive HCM provider with its 'People Cloud' platform, serving over 145,000 employers. While the original founder's name isn't prominently cited, Todd La Fever is mentioned as a founder and currently serves as President and COO.