Intentico

Intentico

Cognitive AI for Customer Service – Conversational Interfaces & their usage.

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Intentico.ai specializes in providing AI-driven virtual assistants designed to enhance customer service for businesses across various sectors, including telecommunications, banking, and financial services. The company leverages advanced Natural Language Processing (NLP) and machine intelligence to create smart personal assistants that augment human agents, operate around the clock, and offer multiple benefits such as faster response times and reduced service costs. Intentico's solutions include text mining chatbots capable of resolving 90% of customer interactions within 60 seconds, and a live chat platform that seamlessly integrates bot-to-human and human-to-bot handoffs. This ensures that complex or sentiment-driven queries are efficiently managed by human agents, leading to improved customer satisfaction. The company's business model focuses on providing tailored solutions that cater to the unique needs of each client, thereby enhancing their customer service experience and operational efficiency. Intentico generates revenue through the deployment and maintenance of its AI solutions, which help businesses reduce costs and increase revenues by offering a choice of communication channels to their customers.

Keywords: AI-driven, virtual assistants, customer service, NLP, machine intelligence, text mining, chatbots, live chat platform, telecommunications, financial services.

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