Intelligent InSites

Founded in 2003, Intelligent InSites established itself as a specialized provider of operational intelligence software for the healthcare sector. The Fargo, North Dakota-based firm was developed to address inefficiencies within hospitals and clinics by leveraging real-time location systems (RTLS). A significant figure in the company's history is Doug Burgum, co-founder of the Arthur Ventures fund, who served as the executive board chair since 2008 and acted as interim CEO at various points. His experience in growing software companies like Great Plains Software, which he sold to Microsoft, was instrumental in guiding the company. Shane Waslaski, who had a diverse background in healthcare, manufacturing, and technology, later took the helm as President and CEO in May 2014.

Intelligent InSites' business model revolved around providing a software platform that converts automatically collected data from RTLS, RFID, and other technologies into actionable operational insights. The company served a range of healthcare clients, from clinics and urgent care centers to large acute care facilities and integrated delivery networks like the U.S. Department of Veterans Affairs and HCA. Revenue was generated by licensing its enterprise-scalable location platform, which helped healthcare organizations optimize the use of clinical assets, streamline patient workflows, and improve staff safety. The software provided features for tracking medical equipment, monitoring temperature-sensitive items, and tracing patient contacts.

The core of the company's offering was its location-based intelligence platform, designed to be hardware-agnostic. This platform integrated data from various IoT devices and hospital information systems, such as electronic health records, to create a comprehensive operational view. Key benefits for clients included reduced patient wait times, better management of equipment rentals, and enhanced safety through staff monitoring and backup capabilities. The system was designed to support the entire continuum of care, from emergency departments to inpatient and procedural care. In January 2020, Intelligent InSites was acquired by Infor, a global leader in business cloud software, for an undisclosed amount. This acquisition integrated Intelligent InSites' real-time location capabilities into Infor's CloudSuite Healthcare, broadening the suite's offerings to better address cost reduction and quality of care for healthcare organizations worldwide.

Keywords: healthcare operations, real-time location system, RTLS, operational intelligence, patient flow optimization, asset tracking, medical equipment management, workflow automation, healthcare analytics, hospital efficiency, RFID in healthcare, staff safety, environmental monitoring, clinical asset optimization, patient cycle time, healthcare IoT, Infor CloudSuite Healthcare, Doug Burgum, Shane Waslaski, clinical interoperability