Insutil
Customer experience management service using deep learning.
| Date | Investors | Amount | Round |
|---|---|---|---|
| N/A | €0.0 | round | |
* | N/A | Acquisition | |
| Total Funding | 000k | ||
Insutil provided a customer experience management service that utilized deep learning and sentiment analysis technologies to analyze digital customer interactions. The company's service was designed to offer businesses insights for the improvement and development of their products and services by examining customer experiences in online and non-face-to-face settings. This analysis supported clients in understanding customer sentiment and making informed enhancements. The company participated in an accelerator/incubator program in May 2020. According to PitchBook, the company is now out of business as of August 31, 2024.
Keywords: customer experience management, sentiment analysis, deep learning, product improvement, service development, digital customer experience, online feedback analysis, non-face-to-face interaction, customer insights, text analytics