Innential
Data-driven personalized learning.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor investor | €0.0 | round |
| investor | €0.0 | round | |
* | €1.0m | Seed | |
| Total Funding | 000k | ||
| USD | 2021 | 2022 | 2023 |
|---|---|---|---|
| Revenues | 0000 | 0000 | 0000 |
| % growth | - | - | 133 % |
| EBITDA | 0000 | 0000 | 0000 |
| Profit | 0000 | 0000 | 0000 |
| EV | 0000 | 0000 | 0000 |
| EV / revenue | 00.0x | 00.0x | 00.0x |
| EV / EBITDA | 00.0x | 00.0x | 00.0x |
| R&D budget | 0000 | 0000 | 0000 |
Source: Dealroom estimates
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Founded in 2017 by Kris Gunciarz and Adam Ambrozy, Innential is a Berlin-based company that has developed an AI-driven platform to enhance workforce analytics and learning. The company secured close to €1 million in a seed funding round in April 2023, led by Tar Heel Capital Pathfinder and bValue, to expand its technological capabilities and sales teams across European markets.
Innential operates on a B2B model, targeting tech and technical support teams with two primary AI-powered assistants. The business generates revenue through its software solutions that integrate with existing company workflows and tools like Salesforce, Zoho, and Zendesk.
The first core product, the Learning Assistant AI, is a learning management system designed to automate and personalize employee onboarding and training. This platform provides access to over 70,000 resources from more than 50 content providers, including Udemy, allowing companies to manage the entire employee learning cycle. Its features include AI-powered personalized growth plans, budget management, and analytics to track skill development and employee satisfaction. The system aims to simplify training management by unifying invoicing and budget approvals.
The second product, the Service Assistant AI, functions as an AI-first technical support center for product distributors and manufacturers. It is designed to automate pre- and after-sales support by resolving a high percentage of customer queries automatically. This AI agent, which replaces traditional contact forms, supports over 20 languages and operates 24/7. It aims to significantly increase the capacity of service agents and reduce the need for on-site service escalations.
Keywords: workforce analytics, AI learning assistant, technical support automation, employee development, corporate training platform, skill management, onboarding automation, service automation, B2B SaaS, learning management system, talent management, employee retention, personalized learning, AI chatbot, customer support AI, upskilling, reskilling, corporate education, talent development, knowledge management