Incident IQ
Technology support platform that enables districts to manage all the hardware, software.
| Date | Investors | Amount | Round |
|---|---|---|---|
| investor | €0.0 | round | |
* | N/A | Growth Equity VC | |
| Total Funding | 000k | ||
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Incident IQ is a specialized technology company that provides a comprehensive support and asset management platform tailored for K-12 educational institutions. The company's primary focus is on managing the hardware and software systems that modern classrooms depend on. This includes everything from Chromebooks and other devices to various educational software applications.
Incident IQ serves school districts, providing them with tools to efficiently manage their technology assets and streamline tech support processes. The platform allows tech directors and other school IT staff to submit and manage support tickets, track assets, and integrate various applications for enhanced functionality. For instance, the platform can sync student information and payment data securely, ensuring seamless communication between different district systems.
The market Incident IQ operates in is the educational technology (EdTech) sector, specifically focusing on K-12 schools. This is a growing market as schools increasingly rely on technology for both teaching and administrative purposes.
Incident IQ's business model is subscription-based. Schools and districts pay for access to the platform and its various features. The company also offers additional modules and integrations, such as iiQ Facilities for building management and iiQ Events for event management, which can be bundled together for a more comprehensive solution. These additional services provide further revenue streams for the company.
The company makes money through these subscriptions and by offering premium features and integrations that enhance the core functionality of the platform. For example, integrating with payment systems like Stripe or student information systems like Aeries adds value for the schools and justifies the subscription fees.
In summary, Incident IQ is a key player in the EdTech market, providing essential tools for K-12 schools to manage their technology assets and support systems efficiently.
Keywords: K-12, EdTech, asset management, tech support, school districts, workflow management, subscription-based, integrations, building management, mobile app.