immedio

immedio is a Japanese SaaS company that provides a suite of tools designed to automate and optimize the process of securing business meetings from inbound leads. The company was founded on April 1, 2022, by CEO Hideki Hamada. The platform's mission is to increase the number of valuable encounters that lead to future business.

The core service revolves around automating the acquisition of sales meetings. When a potential customer fills out a web form, the system immediately presents available meeting times, allowing for bookings even outside of business hours. It automates the assignment of meetings to the appropriate sales representative based on customizable workflows and customer attributes. The platform integrates with CRM systems like Salesforce and HubSpot, enabling one-click meeting scheduling and automatic data synchronization. For leads that are not immediately ready for a meeting, the system provides automated follow-up through emails and website tracking, offering to schedule a meeting when the prospect revisits high-intent pages, such as pricing or case studies.

immedio offers a multi-product suite. In addition to its main inbound meeting service, it provides "immedio Forms" for converting trade show leads by digitizing business cards and enabling instant meeting scheduling, and "immedio Box," which tracks how and when prospects view sales materials, notifying sales reps at the optimal moment to engage. The business model is subscription-based (SaaS). Key milestones include releasing the immedio platform in September 2022, followed by a seed funding round led by DNX Ventures. In 2024, the company launched its BtoB web customer service SaaS, released Salesforce integration, and secured a Series A funding round, also led by DNX Ventures.

Keywords: inbound sales, sales automation, lead conversion, meeting scheduling, B2B SaaS, inside sales, CRM integration, sales engagement, lead nurturing, marketing automation, revenue operations, customer journey optimization, Salesforce, HubSpot, sales productivity, lead routing, web forms, trade show ROI, sales intelligence