iKala

Established in 2011 by co-founder and CEO Sega Cheng, iKala is a human-centered AI company headquartered in Taipei, Taiwan, that has evolved into a provider of AI-driven digital transformation and data-driven marketing solutions. Sega Cheng, who holds a Master's degree in Computer Science from Stanford University and previously worked as a software engineer at Google, has guided the company's transformation from a 30-person online karaoke platform to a multinational enterprise. This journey was driven by the strategic decision to pivot towards B2B services, addressing the market's shift to performance-based advertising and the need for enterprises to adopt AI.

iKala operates on a business model focused on empowering enterprise clients with AI competencies to enhance customer acquisition and lifetime value. The company generates revenue by offering a suite of integrated solutions across two primary divisions: AI-powered marketing technology and cloud services. Its clientele spans various industries, including gaming, retail, e-commerce, and finance, and includes Fortune 500 companies. iKala has a significant presence in the Asia-Pacific region, with offices in Taiwan, Singapore, Japan, Thailand, Vietnam, and Hong Kong.

The company's core product offerings include 'Kolr' (formerly KOL Radar), an AI-powered influencer marketing and social listening platform with a database of over three million influencers worldwide. Kolr functions as an AI search engine that allows brands to discover influencers, manage campaigns, and analyze performance. Another key product is 'iKala Cloud', which provides comprehensive cloud and AI solutions, including cloud migration, data analytics, machine learning, and a customer data platform (CDP) to create unified data-driven marketing strategies. The firm has also developed 'Shoplus', a social commerce solution that helps sellers on platforms like Facebook manage orders and customer interactions efficiently. Through these offerings, iKala provides end-to-end solutions that help businesses build their own AI core, manage multi-cloud infrastructures, and optimize operational efficiency.

Keywords: AI transformation, data-driven marketing, influencer marketing, social commerce, cloud management, Sega Cheng, KOL Radar, customer data platform, martech, cloud infrastructure, AI solutions, digital transformation, social listening, campaign management, enterprise AI, Asia-Pacific, AI-powered search, performance marketing, B2B solutions, Shoplus