
Hyphen
Hyphen is the new way coworkers express themselves openly yet anomynously.
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Total Funding | 000k |
Hyphen developed a mobile-first employee listening and engagement platform designed to facilitate open communication within organizations. The company was founded by Arnaud Grunwald, who served as its CEO. Grunwald's background includes roles as the Global Head of Market Analytics and Forecasting at Novartis and management consulting, along with an MS in Industrial Engineering and Operations Research from the University of California, Berkeley, which provided a strong foundation in data analytics and enterprise needs.
The company's core product was a mobile application that allowed employees to anonymously share ideas, ask questions, and provide feedback. This platform aimed to give management, particularly senior leaders and HR departments, a real-time, unfiltered perspective on the workforce. By collecting and analyzing this data, the platform provided insights into trending topics, potential issues, and employee sentiment, enabling companies to make more timely and informed decisions to improve retention and productivity. The service was often described as an "internal Glassdoor."
Hyphen's business model targeted enterprises, providing them with a suite of tools including pulse surveys, polls, and analytics dashboards featuring heatmaps and sentiment analysis to identify organizational hotspots. The platform was designed to convert both quantitative and qualitative feedback into actionable insights. In February 2020, Hyphen was acquired by Betterworks, an enterprise software company specializing in performance management. The acquisition was a strategic move to integrate Hyphen's employee listening capabilities with Betterworks' performance management tools, creating a unified platform that connects employee engagement directly with business outcomes. Following the acquisition, Hyphen's technology was integrated into a new offering called Betterworks Engage, and Arnaud Grunwald transitioned to the role of Chief Strategy Officer, Engagement at Betterworks.
Keywords: employee engagement, employee listening, HR technology, feedback platform, anonymous feedback, pulse surveys, workforce analytics, people analytics, employee retention, organizational culture, performance management, employee voice, real-time feedback, Betterworks Engage, Arnaud Grunwald, enterprise software, SaaS, employee satisfaction, data-driven HR, talent management