Hoverstate

Founded in 2008, Hoverstate operates as a full-service digital agency with a specialized focus on providing mobile and web-based solutions. The company has cultivated deep expertise within the health insurance, pharmaceutical, and life sciences sectors. Its client base extends to include organizations in finance, banking, transportation, and logistics. Hoverstate's business model is centered around developing and delivering tailored digital strategies, mobile applications, web development, and business applications. This includes a comprehensive suite of services such as user experience design, DevOps, big data analytics, artificial intelligence and machine learning integration, and robotic process automation.

A significant aspect of Hoverstate's service offering is its proficiency with the Pega platform, a low-code system for workflow automation and AI-powered decision-making. As a Certified Pega Partner since 2013, the agency leverages this technology to enhance customer service, deepen user engagement, and reduce operational costs for its clients, in some cases by up to 50%. The firm's approach is described as human-centric, aiming to create strong user experiences that lead to positive business outcomes. In addition to its Pega partnership, Hoverstate is also a Select Tier Snowflake Service Partner, enabling it to deliver data-driven insights through customized data storage and analytics solutions.

In June 2023, Hoverstate was acquired by SoftServe, a global IT consulting and digital services provider. This acquisition was a strategic move to combine SoftServe's global reach with Hoverstate's specialized expertise in digital process automation. The integration aims to provide clients with expanded access to cloud-based digital processes and developmental efficiencies through data, analytics, AI/ML, and experience-based software engineering. Following the acquisition, Hoverstate’s Chief Strategy Officer and Managing Partner, Rob Fauver, and Chief Innovation Officer and Managing Partner, Kyung Ahn, joined the SoftServe organization. Keywords: digital agency, Pega partner, healthcare IT, pharmaceutical solutions, life sciences digital services, mobile application development, web development, workflow automation, AI-powered decisioning, customer engagement platforms, digital transformation, user experience design, low-code development, data analytics, Snowflake partner, process automation, financial services technology, logistics software, mobile health apps, digital strategy consulting