Hospitable.com

Hospitable.com provides a suite of software tools designed to automate and streamline operations for short-term and vacation rental hosts. The company was founded in 2016 by CEO Pierre-Camille Hamana. The initial idea stemmed from his personal need to more efficiently manage his spare bedroom, which he was renting out on a short-term basis. What began as a side project to automate his own hosting tasks evolved into a full-fledged business as he recognized the broader market need for such a solution. Originally launched as Smartbnb, the company rebranded to Hospitable.com in 2021 to better align with its core values of being simple, humble, and caring.

The firm's business model is centered on a monthly subscription (SaaS) that grants users access to its platform. It targets a wide range of clients, from individual property owners managing a single listing to professional property managers with large portfolios. The platform's core function is to reduce the administrative burden on hosts by automating repetitive tasks. Key features include a unified inbox to manage guest communications across multiple channels, AI-powered automated messaging that handles up to 90% of guest inquiries, and calendar synchronization with major online travel agencies (OTAs) like Airbnb, Vrbo, and Booking.com to prevent double bookings. The service also facilitates team collaboration by automating notifications and task assignments for cleaning and maintenance staff.

A significant component of Hospitable's offering is the ability for hosts to create their own direct booking websites, complete with payment processing, guest vetting, and damage protection. This empowers hosts to build their brand, reduce dependency on OTAs, and avoid associated commission fees. The platform offers different tiers for direct bookings, providing flexibility for both new and experienced hosts. Further extending its capabilities, the software integrates with smart home devices, such as smart locks and thermostats, to automate check-ins and manage energy consumption. The company also provides a built-in dynamic pricing tool that analyzes market data to suggest optimal nightly rates, helping hosts maximize revenue and occupancy.

Keywords: vacation rental management software, short-term rental automation, channel manager, property management software, direct booking website, guest communication automation, Airbnb automation, Vrbo management, dynamic pricing tool, rental arbitrage, STR management, hospitality tech, smart lock integration, team collaboration tools, rental analytics, owner portal, AI guest messaging, calendar synchronization, booking management, vacation rental hosts