Headset Solutions

In 1993, a company called Headset Solutions was established in South Africa, setting out to become a major importer and distributor in the telecommunications market. The business focused on supplying hands-free headsets and audio conferencing equipment to a growing corporate market, from small businesses to large call centers. The company built its model on being a trusted distributor for major international brands like Poly (formerly Plantronics), Jabra, and Yealink. Instead of just moving products, they provided technical advice and support, helping clients choose the right equipment for their specific needs. This focus on service helped them build a substantial footprint across Africa. A key moment in their journey was becoming a subsidiary of African Equity Empowerment, which provided a strong corporate backing. This relationship supported their growth and solidified their position in the market. Over the years, Headset Solutions has become a leading supplier in Africa, with a large inventory and a network of over 800 channel partners. Today, under the leadership of individuals like COO Nielle Truter, the company continues to adapt, now focusing on solutions for the modern hybrid work environment, including AI-powered devices from partners like HP Poly.