HCAH (HealthCare at HOME)

HealthCare at HOME, now operating as HCAH, was established in 2012 to address the gap in out-of-hospital care in India. The company was co-founded by Vivek Srivastava and Gaurav Burman. Srivastava, an alumnus of IIT-Delhi and ISB, transitioned from investment banking to healthcare entrepreneurship, having previously started Nova IVI Fertility and worked with the Burman family office. This background provided him with a blend of financial acumen and strategic insight into the healthcare sector. Gaurav Burman, a member of the family behind the Dabur conglomerate, brought his private equity experience to the venture. The initial concept was inspired by the UK-based Healthcare at Home, whose founders were also early backers.

HCAH operates on a B2C and B2B model, providing a continuum of care that bridges the gap between hospital and home. Revenue is generated through direct payment for services by patients, collaborations with insurance companies for cashless services, and partnerships with pharmaceutical firms for patient support and chronic disease management programs. The company has established a significant footprint, serving patients in over 70 cities across India. A key component of its strategy includes operating transition care and rehabilitation centers, with plans to significantly expand bed capacity to create a nationwide network. This expansion has been fueled by several funding rounds from investors including Quadria Capital, ABC World Asia, and the Burman Family Office.

The company delivers a comprehensive suite of services that traditionally required hospitalization. These include setting up and managing ICU-level care at home, post-operative recovery, neuro-rehabilitation for stroke patients, and specialized oncology care. HCAH also provides long-term elderly care, palliative services, nursing, and physiotherapy. A proprietary technology platform is used for patient management, remote monitoring, and ensuring consistent care delivery. Furthermore, HCAH offers medical equipment for rent or purchase, facilitates diagnostic tests at home, and provides doorstep pharmacy services. Through strategic acquisitions of companies like SuVitas, Nightingales, and Seniority, HCAH has broadened its capabilities in rehabilitation, home health services, and geriatric care, positioning itself as a major provider in the out-of-hospital care market.

Keywords: out-of-hospital care, home healthcare, transition care, post-operative care, home ICU, rehabilitation services, elderly care, physiotherapy at home, nursing services, chronic disease management, patient support programs, medical equipment rental, palliative care, stroke rehabilitation, oncology care at home, home nursing, remote patient monitoring, healthcare delivery platform, senior care, post-hospitalization care