goodays.co

Goodays is a customer interaction management platform designed to transform customer feedback into actionable insights. The company serves a wide range of clients, including leading brands like Carrefour and Fashion Brand Jules, focusing on improving customer experience (CX) and Net Promoter Score (NPS). Operating in the customer experience management market, Goodays offers a user-friendly platform that facilitates better, deeper, and more frequent interactions between businesses and their customers. The business model revolves around a subscription-based service, where clients pay for access to the platform and its features. Goodays makes money by providing tools that help businesses rally their entire teams around customer centricity, empowering frontline employees with the knowledge and drive to enhance customer experiences. By simplifying complex metrics and focusing on actionable insights, Goodays ensures that businesses can see immediate impacts from day one. The platform is designed to be an everyday essential, making it easier for companies to engage with their customers and drive loyalty.

Keywords: customer interaction, actionable insights, CX, NPS, loyalty, frontline teams, customer centricity, subscription-based, user-friendly, immediate impact.